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EdTech @ IUSM
PDA help desk Our team of professionals is always ready to support a variety of IUSM-specific and general computing needs, including:
  • ANGEL and ePortfolio consultation
  • CERTTS (Clinical Encounters Real-Time Tracking System) and PDA support
  • Wired and wireless connections to the IU network
  • Support for Library classrooms, including MS 016 and IB 318
  • Public computing stations located in the library
  • VPN setup
  • Questions about IU account access and privileges
  • General Mac and PC support needs

We have expertise in a number of areas, including Windows workstation and server administration, Mac OS X and OS X server, Cloning PCs, VMware virtual machines under Windows/Mac/Linux, configuring public workstations, network printing, PDA devices and smartphones, MS SQL/MySQL databases, PHP and .NET programming, Linux configuration and administration, securing data, Audio and video recording/editing/playback, CD/DVD/DVD-DL recording, browser configuration, image editing, and other related knowledge.

Location and hours
IB (Medical Library & Research Building) Room 102

Open 8am - 5pm Monday through Friday